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IT Support - How to connect to a departmental shared folder

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Support type: Mac: Finder
Last updated: Mar 29, 2012
Topic ID: 67

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Topic Summary

Where your server home directory (blue folder) is a place where you can store your work files where only you have access, a departmental share is a place where you can share files with your coworkers, department, and even between departments. IT can set up a deparmental share for you and your department, simply contact the Help Desk at 707-524-1765 or submit an online ticket request.

This support article describes how to connect to your departmental share after it has been created. IT should give you the server location and share name. It will look something like: \\bus-home\acad_serv\department_name or similar. If you do not have this information, contact the Help Desk.

Note: On a Mac, you will type the server and share name slightly differently than on Windows, it will be: cifs://bus-home/acad_serv/department


  1. In the Finder, click on the "Go" menu and then click "Connect to Server..."

    In the Finder, click on the "Go" menu and then click "Connect to Server..."

  2. The "Connect to Server" dialog box will open.

    The "Connect to Server" dialog box will open.

  3. For the "Server Address", type in the server address that IT gave to you. This should be in the form of cifs://bus-home/acad_serv/department

    For the "Server Address", type in the server address that IT gave to you. This should be in the form of cifs://bus-home/acad_serv/department

  4. You may click the "+" sign next to the "Server Address" box to add this to your "Favorite Servers" list.

    You may click the "+" sign next to the "Server Address" box to add this to your "Favorite Servers" list.

  5. After you click "Connect", the departmental share will open automatically.

    After you click "Connect", the departmental share will open automatically.

  6. The next few directions will show you how to connect to this server in different ways. Make sure your Finder is set to show "Connected Servers." To do this, in the Finder, click the "Finder" menu, and then click "Preferences...".

    The next few directions will show you how to connect to this server in different ways. Make sure your Finder is set to show "Connected Servers." To do this, in the Finder, click the "Finder" menu, and then click "Preferences...".

  7. Make sure that "Connected Servers" is checked in the Finder Preferences dialog box.

    Make sure that "Connected Servers" is checked in the Finder Preferences dialog box.

  8. The server drive will appear on your Desktop. In this example, it is named "acad_serv" though it will be different if you are connecting to a different share.

    The server drive will appear on your Desktop. In this example, it is named "acad_serv" though it will be different if you are connecting to a different share.

  9. Double click on the server drive on your Desktop and a Finder window will open showing you all of the departmental shared folders. You will only have access to the ones IT has granted you access. In this example, you will see that the "Department" folder does not have a red minus sign on top of the folder so you have access to this folder.

    Double click on the server drive on your Desktop and a Finder window will open showing you all of the departmental shared folders. You will only have access to the ones IT has granted you access. In this example, you will see that the "Department" folder does not have a red minus sign on top of the folder so you have access to this folder.

  10. Method 1: Drag and drop that "Department" folder from the Finder window to your Dock. Drag to the right side of the Dock. Be careful not to drag it on top of another folder as this will copy all of the contents into the other folder! Make sure the dock icons "separate" to allow room before letting go of the mouse button. Then, you can access this folder anytime by clicking on that folder in the Dock. If you want to change the view options (Folder, Stack, List, etc), right click on the folder in the Dock and choose the appropriate "Display As" and "View Content As".

    Method 1: Drag and drop that "Department" folder from the Finder window to your Dock. Drag to the right side of the Dock. Be careful not to drag it on top of another folder as this will copy all of the contents into the other folder! Make sure the dock icons "separate" to allow room before letting go of the mouse button. Then, you can access this folder anytime by clicking on that folder in the Dock. If you want to change the view options (Folder, Stack, List, etc), right click on the folder in the Dock and choose the appropriate "Display As" and "View Content As".

  11. Method 2: Drag the "Department" folder from the Finder window to your left Finder window sidebar. Be careful not to drag it on top of another folder as this will copy all of the contents into the other folder! Make sure it turns into a blue line before letting go of the mouse button. In the sidebar, you can access this folder from Open and Save dialog boxes in programs like Microsoft Word and others.

    Method 2: Drag the "Department" folder from the Finder window to your left Finder window sidebar. Be careful not to drag it on top of another folder as this will copy all of the contents into the other folder! Make sure it turns into a blue line before letting go of the mouse button. In the sidebar, you can access this folder from Open and Save dialog boxes in programs like Microsoft Word and others.

  12. "Department" in Finder sidebar.

    "Department" in Finder sidebar.