SRJC Community:

During the Holidays, the IT Department has made significant changes to the SRJC phone system. Here are few updates:

Caller-ID functionality

In an effort to provide a better telephony experience, the IT department has implemented a Caller-ID functionality, available from our Cisco IP phones.

For incoming calls, our users will notice their callers’ Caller-ID information on their screens. For our outgoing calls, the call recipients will received the following Caller-ID information:

  • 707-257-4011 for calls from Santa Rosa Cisco phones
  • 707-524-1550 for calls from Santa Rosa Mitel (old) phones
  • 707-778-3801 for calls from all Petaluma phones
  • 707-837-8843 for calls from all PSTC-Windsor phones

Faxes and Analog devices

We are still in the process of reconnecting faxes and analog devices at the Santa Rosa Campus. This is a work-in-progress and we hope to complete it in the next few days. If your fax is still disconnected, please contact the Help Desk, x1765. We will do our best to enable your fax as quickly as we can.

As always, if you are having any problems with your SRJC phone or computer please call the help desk and we will do our best to support you. We look forward to helping support you in the new year and a successful spring semester.

Welcome back!