Hello All!

With the Holiday season upon us the College is seeing an increase in spam. If an email seems suspicious, it probably is, don’t open it, delete it. We and most legitimate web sites will never ask for your password. Never give your social security or credit card information to anyone unless you are sure you are on a legitimate site. How do you tell if it is legitimate? Look at the web address. If they claim to be bank of America and the URL is not bank of America it is a scam. Identity and credit card theft on-line is a huge problem. Protect yourself by not sharing your personal information, especially your passwords.

This increase has not only lead to our spam filter working harder every day but also a change in spam sender’s tactics. Spammers have gotten smarter with their attempts, and our users have been receiving more spam.Every day the College receives around 62,000 emails which are then filtered to remove spam before ever reaching a user’s mailbox. The first spam filter allows only about 27% of emails through, but on an average day that still leaves about17,000 emails that need additional attention. (Click images for larger versions)

Spam filter graph

Spam is an ever changing and evolving problem, and we work hard to stay on top of it. Even with all of our efforts, some clever spam still slips through. Many of our users have been receiving emails that look like they are from Facebook, Amazon, The Better Business Bureau, The IRS, and many others. Below are screenshots of what these emails can look like. (Click images for larger versions)

While many of the emails may appear to be legitimate, please take a second to look at them before you open any links or attachments. It is advised that you do not use your SRJC email address for any of these types of accounts. For example, here is a fake Amazon email:

Fake Amazon E-mail

While the link within the email appears to be to amazon.com, if you hover over the link with your mouse it will show you that it is really sending you to a fake website.

Below are screenshots of other such spam emails and things to look out for. (Click images for larger versions) As always, if you have any questions regarding the legitimacy of an email feel free to call the Help Desk.

When in doubt if an email is spam or not, hover over any links and do not open attachments, as they may be attempts to gain access to your personal information.

Fake Better Business Bureau E-mail:

Fake Better Business Bureau E-mail

Fake Direct Deposit E-mail:

Fake Direct Deposit E-mail

Fake FaceBook E-mail:

Fake FaceBook E-mail

Fake IRS E-mail:

Fake IRS E-mail

Fake Mailbox Cleanup E-mail:

Fake Mailbox Cleanup E-mail


Happy Holidays!

The Help Desk
IT Department