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IT Blog Category: Checkout

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IT Checkout Program - Routine Maintenance

Season’s Greetings!

The last day for checkout requests for Laptops, iPads, and software CDs will be on Thursday, December 20, 2012. All items checked out will have their due dates set to December 20 when they are processed by the Help Desk, starting today. It is important that you return any checkout items before you leave campus for the winter break.

The IT department will be performing routine maintenance when we return from the winter break.

Checkouts will resume on January 14, 2013.

More information about the IT Checkout Program can be obtained at the following links:

We are happy to answer any questions and address any concerns you may have.

The IT Department wishes you a happy Holiday Season and a relaxing winter break!

IT Software Lending Process

Dear District Community,

IT is happy to announce a change in our software lending process. Software checkout for home installations has now been integrated into our online checkout system. Permanent and adjunct faculty and permanent classified staff who wish to check out select Microsoft software for home installation can easily submit an online request and pick up software at the Help Desk. STNCs, Student Workers, and Students are unfortunately not included in this program.

Please note that the software checkout program only includes Microsoft Office Software and Operating Systems. If you have a request for a different software package from Microsoft, check with the help desk by emailing help@santarosa.edu and we will let you know if our license allows us to lend your requested software. Under no circumstances are we able to lend Adobe Software. Our Adobe license does not include or allow home or personal machine installation.

This same online checkout system allows you to reserve equipment; Windows and Macintosh laptops and Apple iPads can be borrowed for up to 2 weeks. Both equipment and software pick ups/returns will happen at one location, the Help Desk. We hope this will make for a more unified process.

Please visit our pages listed below to see the guidelines and provisions for lending, and make reservations. We respectfully request that all software checkout requests be placed online; please do not email or call the help desk to request software. Additionally, please wait until the help desk acknowledges your software checkout request with an email from the checkout system stating that your software is “waiting for pickup” before visiting the help desk. The help desk is located in 1434 Bussman Hall, Santa Rosa Campus. If you work on another campus, we will make arrangements to get the software to you.

Software checkout: http://www.santarosa.edu/it/checkout/software

Equipment checkout: http://www.santarosa.edu/it/checkout/equipment

If you currently have software out on loan, please return it to the Help Desk at 1434 Bussman Hall.

We look forward to improving our efficiency in serving you through this new streamlined process.

IT Laptop and iPad Checkout

Information Technology has laptops and iPads that can be checked out by SRJC employees on a temporary basis. IT offers the equipment for SRJC business use, presentations, meeting note taking, and other uses.

IT has the following equipment available for checkout:

  • Dell Latitude laptops running Windows XP
  • Apple Macintosh G4 laptops running OS X 10.5
  • Apple iPad running iOS 4

Note the following checkout guidelines:

  • Equipment can be loaned for up to two weeks.
  • Any personal data and applications installed by the user will be removed from the equipment when it is returned to IT.
  • When selecting the dates for your reservation, give enough time to test the equipment in the environment where it will be used during a period in which the Help Desk is available so you can obtain assistance, if needed. The Help Desk is available Monday-Friday 8:00 AM - 5:00 PM, closed on weekends, and closed on all SRJC Holidays.
  • Equipment check out, return, and support are not available during times that the Help Desk is closed.
  • Frequent or repeat borrowing by the same individual may be questioned to ensure adequate availability of equipment for all employees.

To reserve your equipment and for more information, visit:

http://www.santarosa.edu/it/checkout/equipment

Or you may contact the Help Desk at (707) 524-1765

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