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Website Planning Questionnaire
Following is the questionnaire that we used to gather information from the client and plan their website.

Getting acquainted

  1. Who is the primary decision maker for your website project?

  2. Can we contact that person directly?

  3. When is the best time to reach you?

  4. Do you prefer phone or email contact?

  5. What are 2 - 3 sites that you like and why?

  6. What are 2 - 3 sites that you don't like and why?

Organization

  1. Tell us about your organization.

  2. How long have you been in existence?

  3. What are the goals of the organization?

  4. Do you have a mission statement?

  5. What are your goals for the website? (To inform people, to make a desirable impression, to solicit feedback, to encourage response?)

Audience

  1. How would you describe the audience you want to attract?
  2. Do you want the website to reflect your organization or your audience?

Design

  1. How would you characterize the desired tone (feel) of the site?
    (Friendly, casual, formal, sophisticated?)

  2. Do you have an existing logo, or will you need one designed?

  3. Do you have photographs or other graphic elements that you would like to include?

  4. Do you have permission to use them?

  5. Will they need to be scanned?

  6. Do you need to have any photos taken?

  7. Do you have a color scheme in mind?

  8. Do you have any particular fonts in mind?

  9. Do you have any print materials (brochure, letterhead, or other collateral materials)?

  10. If so, do you want the theme of the website to reflect the theme already established in print?

  11. Do you have any preferences for the location of the navigational elements? Side, bottom, top?

  12. Do you have any registered trademarks or service marks that need to be included?

  13. Are you interested in any animation?

All photos and graphic elements should be provided in an electronic format if possible.

Content

  1. What information do you want to include?

  2. How many pages do you envision, and what are they? (splash, home, about us, calendar, links, application, contact information, map, etc.)

  3. Who will provide the content?

  4. Is the content already developed?

All content should be provided in an electronic format if possible.

ISP and maintenance

  1. Do you already have an ISP?

  2. If not, do you need assistance selecting one?

  3. Do you have a Domain name? Email?

  4. Who will maintain the site once it's completed?

  5. Will they need training?

  6. What software, if any, do you have for maintaining the website?

Programming needs

  1. Do you need a Calendar?

  2. Will you need any forms?

  3. Do you need a "hit" counter?

  4. Do you need a guest book?

  5. Do you need a Message Board or Chat Room?

  6. Will any security measures be necessary? Login, password?

  7. Will you need a search feature?
 
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