Important Contact Information

Course expectations

Read ALL of the following material on my website; syllabus, schedule, Fans.
Watch online videos, read chapters, when applicable, and complete assignments by MIDNIGHT of their due date.
Post your questions to the FORUM.
Complete the CATE check-in process. If you do not check-in within a week of the beginning of class you may be dropped.

Office hours- This is the BEST option for getting individualized assistance.
Forum- Good for meeting students and checking through the knowledge base.
Email- Good for short questions only. I am not a private tutor and do not deal with code problems via email.

Homework is due by midnight of the due date on the Assignments page.
Test your page BEFORE you post your homework. Once homework is posted and graded I will not grade it again.
Homework turned in on time will normally be graded within 48 hours of the due date.
You can submit one late assignment per semester. Aside from that there is no credit given for late work.
All tests are administered online and are available for one week as per the assignments page. There is no time limit on the tests. For all tests I suggest you go to the test page, print out the test and complete it offline. then go back and fill out the test and submit it.

You need a web site for Introduction to Digital Media and Dreamweaver classes but not Flash Animation class. If you already have one that you are comfortable using feel free to use that.
To set up an account on student.santarosa.edu, read the document Setting Up an Account on the Student Server
Go to their website and complete the application process. Make sure to create the WWW directory
If there are problems with the student server contact student-info@santarosa.edu for support. I have no ability to help with the student server.

You are expected to use Dreamweaver to upload your files.
If you get a message stating that individual files cannot upload use your student.santarosa.edu username and password and check your QUOTA REPORT. Anything over 40000 blocks means you have no storage space and cannot upload until you remove some files from your student server web space.

Use the password you set up during the CATE check-in for access to grades, online tests, and forum pages.
Use the password that you received for access to your web pages on student.santarosa.edu

Not all browsers are the same and some can be troublesome delivering multimedia content and adhering to CSS standards. I have listed the most common browsers in their order of popularity and provided links for you to download them. You will notice the most popular browser is least standards compliant.:

What happens if I update my page and I know I put the new copy to the remote server, yet my page doesn't change in the browser window?

Try emptying the cache. You can find this in various places in different browsers; easy question to Google for specifics.

Yes. Otherwise you will have problems opening some files and the menus may be in different places for many of the Creative Suite applications.

Stop after 30 minutes, take a break and if you still cannot make any progress, post your problem to the Forum
If it is an easy one it will be responded to by an advanced student or by the instructor
If you do not receive a response in one day:
1. Check the instructor’s schedule of office hours
2. Attend the instructor’s office hours
3. Email the instructor and attach the file in question

You cannot sign up for a class if you haven't taken the prereqs. However, if you have experience in the prereq subject, you can challenge it by filing a form with Admissions and Records. The challenge form is at https://www.santarosa.edu/app/admissions/prereq-equiv-challenge.pdf. Once you fill it out, you can deliver it or fax it to A & R, your request is reviewed, and you are added to the class.

It depends on the class. If you try to register and the system tells you you can't because you have already taken the class, you can file a Petition for a Waiver of College Regulations.

Online classes are LIVE classes. See the schedule page for the specific times the classes are held. You are NOT required to be present during these classes but you ARE required to watch the archives if you do not attend the LIVE class.
College Skills 334 "How to Take an Online Class" is a perfect half-unit course designed to teach all the concepts and skills students need to master for taking online classes at SRJC. No textbook is required, and three-week sections begin on 5 September and 18 September (as well as later in the semester).

Make sure your computer is pre configured to run Elluminate Live! Watch the "Elluminate Live" video (requires speakers or headphones, and installation of Java). If you need further clarification review the Training and Documentation materials.
You will need to complete the "Audio Setup Utility" inside of Elluminate Live! (Tools> Audio> Audio Setup Wizard) before coming to the online class or office hours.
You will need either headphones or speakers.
A separate phone line is not necessary. These classes are delivered through Voice Over IP (VOIP)
A microphone is optional for office hours and not needed for the online lectures.
You can find all the Elluminate Live! Participant Training Support here