I will provide as much information to you as possible on my homepage, the homepage for each of the classes, and the class syllabus.
I will do my best to be available to answer your questions during lab and office hours.
I will award extra credit points if you provide solutions to problems that crop up in the Forum.

Read ALL of the following material on my website; syllabus, schedule, FAQs.
Watch online videos, read chapters, when applicable, and complete assignments by their due date.
Post your questions to the FORUM.
Complete the CATE check-in process. If you do not check-in within a week of the beginning of class you may be dropped.

Lab hours- You get plenty of one-on-one "face time"
Office hours- Ditto above.
Forum- Good for meeting students and checking through the knowledgebase.
Email- Good for short questions only. I am not a private tutor and do not deal with code problems via email.

Test your page BEFORE you post your homework. Once homework is posted and graded I will not grade it again.
Homework turned in on time will be graded the day after it is due.
No homework will be accepted more than one week past the due date.
If you do turn in late work it is your responsibility to email me and ask that I grade it and I will get to it when I can.

You need a web site for all classes. If you already have one that you are comfortable using feel free to use that.
To set up an account on student.santarosa.edu, read the document Setting Up an Account on the Student Server
Go to their website and complete the application process. Make sure to create the WWW directory
If there are problems with the student server contact student-info@santarosa.edu for support. I have no ability to help with the student server.

Use the password you set up during the CATE check-in for access to grades and online tests.
Use the password that you received for access to your webpages on student.santarosa.edu

Not all browsers are the same and some can be troublesome delivering multimedia content and adhering to CSS standards. I have listed the most common browsers in their order of compatibility and provided links for you to downlaod them:

Mozilla Firefox 2 and above for Windows, Mac, and Linux
Opera 8 and above for Windows,Mac, Linux, Solaris
Safari 1.2 and abovefor Mac and Safari 3 for Windows
Internet Explorer 6 and above for Windows
Note: Internet Explorer 5 on the Mac should be avoided. It has a lot of problems

Yes. Otherwise you will have problems opening the files for Flash and the menus may be in different places for Dreamweaver, Flash, and Acrobat.

Stop after 30 minutes, take a break and if you still cannot make any progress, post your problem to the Forum
If it is an easy one it will be responded to by an advanced student or by the instructor
If you do not receive a response in one day:
1. Check the instructor’s schedule of office and lab hours
2. Attend the instructor’s lab and/or office hours
3. Email the instructor and attach the file in question

You cannot sign up for a class if you haven't taken the prereqs. However, if you have experience in the prereq subject, you can challenge it by filing a form with Admissions and Records. The challenge form is at https://www.santarosa.edu/app/admissions/prereq-equiv-challenge.pdf. Once you fill it out, you can deliver it or fax it to A & R, your request is reviewed, and you are added to the class.

It depends on the class. If you try to register and the system tells you you can't because you have already taken the class, you can file a Petition for a Waiver of College Regulations.

Online classes are LIVE classes. See the schedule page for the specific times the classes are held. You are NOT required to be present during these classes but you ARE required to watch the archives if you do not attend the LIVE class.
College Skills 334 "How to Take an Online Class" is a perfect half-unit course designed to teach all the concepts and skills students need to master for taking online classes at SRJC. No textbook is required, and three-week sections begin on 5 September and 18 September (as well as later in the semester).

Elluminate Live! Support

Make sure your computer is preconfigured to run Elluminate Live! Watch the "Elluminate Live" video (requires speakers or headphones, and installation of Java). If you need furthur clarification review the Training and Documentation materials.
You will need to complete the "Audio Setup Utility" inside of Elluminate Live! (Tools> Audio> Audio Setup Wizard) before coming to the online class or office hours.
You will need either headphones or speakers.
A separate phone line is not necessary. These classes are delivered through Voice Over IP (VOIP)
A microphone is optional. You can ask questions in the text chat field without one but you will need a mic to ask questions that the students and I can hear.
You can find all the Elluminate Live! Participant Training Support here

FAQ page