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Mission and Vision
The Sonoma County Junior College District Purchasing and Warehouse operation is to be recognized by Customers for delivering exceptional value-added results by being an organization committed to a cost-effective, value- added service that leverages the College's spending power and common work practices to deliver the lowest total cost of acquisition and best supplier performance.
The Department will pursue superior Customer service and ensure Customers are aware that we have provided value and met or exceeded all their expectations and business requirements. Each individual in our department is responsible for adopting a "Helpful Attitude" approach to customer service, product delivery, and representing the District.
Building Customer relationships is vital to achieving the departmental goals. This includes ensuring the Customer is thoroughly supported, kept informed at all times, and that we understand the Customer's expectations, meet those expectations, and manage the purchasing process to those expectations.
1. Maximize customer satisfaction.
Last Modified: May 19, 2014