How to Find Help

Online students are encouraged to seek help with questions concerning how to get a student e-mail account, how to register for an online class, where your online class web site is located and how to “check in” to your class*. All these types of questions and others you may have can be answered by selecting one of the following options:

Phone support:

(707) 521-6062
Hours: M-Th 10AM – 7PM; Fri 10AM – 2PM

Drop-in support:

Location: Rm. 2811 (Maggini Hall, Santa Rosa Campus)
Hours: M-Th 8AM – 9PM; Fri 9AM – 3PM; Sat 9AM – 2PM

Online/Chat support:

Under Construction – Available Soon!

*Once you’ve started your online class your instructor will be responsible for answering questions concerning your class. Use the following link to find you instructor’s web site:

Find my Instructor’s Web Site