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Management Employment Opportunities

Admissions & Enrollment Services

Supplemental Questionnaire

Download Management Employment Application


Wednesday, April 9, 2014
(initial screening date - open until filled)


Santa Rosa Junior College is seeking a dynamic leader with demonstrated management skills to join an outstanding team of faculty, staff and administrators to provide high quality services to our District, our community, and most importantly to our students. This is a regular, full-time management position. Under general direction, the Director, Admissions & Enrollment Services is responsible for the coordination, management and operations of enrollment, and public outreach services of the District. Coordinates the key resources of the college associated with admissions, technology, registration, research and data related to enrollment. Plans, develops, coordinates, and implements District-wide office policy and procedures; provides supervision, hiring, training and evaluation for designated staff; provides technical expertise, direction and implementation of new software and hardware technology; responsible for proper accounting of all District enrollment fees and tuition collection, and ensures minimum exposure to error or misappropriation. This position is contingent upon funding and Board approval.


Required Abilities and Knowledge:

The ability to plan and organize large, complex tasks; supervise the work of assigned staff; relate effectively with a wide diversity of students, faculty, staff and community members; lead, manage and instruct various personnel in order to accomplish the established goals of the department; work in an atmosphere of collegial decision-making; demonstrate consensus-building skills; communicate clearly, both orally and in writing; advocate for the Districts programs and services; demonstrate sensitivity to, and respect for, a diverse population; define problems and make decisions in waiving college policy/procedures; learn and apply new technology; plan and organize multiple tasks of a complex nature.

The knowledge of key operations of a fully integrated Admissions, and Records & Enrollment Development office including admissions, enrollment, records, attendance accounting, requisition, and matriculation functions; staff hiring, supervision and evaluation procedures; Student Services programs; federal laws, regulations, and other legal parameters that affect the policies and practices of the Admissions, Records, Enrollment Development Attendance Operations and Research operations of the District. Budget processes; management skills including, planning/development/implementation, supervision, budgeting/ accounting procedures and broad understanding of critical human relation principles in relation to a diverse clientele; on-line application and enrollment procedures; modern office practices; including business correspondence, filing, typing, and operating various office equipment; report preparation, and record keeping; computer and record keeping technologies in relation to Admissions and Records procedures; and automated accounting practices.

Required Education/Experience:

  • A Bachelor's degree or equivalent, in related field
  • Progressively responsible experience in collection, maintenance, and supervision of student data records, preferably in a California Community college; including experience in a supervisory capacity involving enrollment services development and evaluation, or the equivalent.
  • Requires a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.


  • A Masters Degree or equivalent, in related field

If you do not possess the minimum qualifications exactly as stated above, you must file for equivalency. If claiming equivalency, applicants are responsible for documenting all course work, degree programs and related professional experience at time of application.


Participates in educational planning and policy development in conjunction with academic deans, faculty and college administrators; under the general direction of the Dean, Admissions, Records & Enrollment Development develops, monitors and evaluates staffing needs, area budget, the budgeting process, including facilities and equipment planning; supervises, assesses and conducts staff and management needs assessment and evaluation of all personnel in the area of responsibility. Assists with staff development programs; interprets, coordinates and implements all Board policies, pertinent requirements of Title 5, the California Education Code, FERPA and Federal regulations that affect the admission, enrollment, matriculation, and attendance accounting practices of the District; prepares, monitors and evaluates departmental goals and objectives in conjunction with Program Review; assists with Student Services Component planning, budget and development; prepares, distributes and interprets State, Federal and other required enrollment reports, demographic profiles, and data analyses for the college community and the states Chancellors office. Maintains and reports District registration statistics trends and patterns; establishes, through a coordinated process with appropriate college managers, District outreach, marketing and recruitment strategies based on statistical data, input, and the goals of the college; administers the program for the admission of concurrently enrolled high school students, and provides leadership in enrollment development efforts; responsible for the overall editing for the registration and general information portion of the Schedule of Classes and related publications; plans, organizes, and supervises enrollment development efforts; coordinates this function in support of the campus instructional, counseling, strategic enrollment planning, and public relations initiatives; prepares reports as needed for presentation to the Board of Trustees; receives, reviews and facilitates resolution for student, faculty or staff complaints; supervises area personnel in the collection, processing, maintenance and dissemination of the data and information related to student admissions and enrollment and matriculation; adjudicates student petitions and appeals for waiver of college rules and regulations. Receives, assesses, and resolves student complaints; analyzes, recommends and evaluates enrollment modes (mail, in-person, web, new technology); provides technical expertise in computer utilization and testing, program modification, and related report systems. Stays current in new software/hardware developments and makes appropriate recommendations for upgrades to Information Technology; oversees requisitioning and inventory of office supplies and materials; chairs the committee for the planning, developing, and implementation of the College academic calendar. Integrates Board approved calendar for appropriate admissions and enrollment services process; responsible for student enrollment fee and tuition collection, accounting, reconciliation, auditing and refund processing in cooperation with the Accounting Office; supervises the application processing, residency determination, prerequisite enforcement and data entry functions; resolves complex enrollment problems identified by instructional deans, department chairs, faculty staff and students; provides training to department chairs and faculty as needed; as a representative of the College, participates in and attends professional associations; performs other duties as assigned by the Dean, Admissions, Records & Enrollment Development.


The Director, Admissions & Enrollment Services provides administrative leadership, direction and policy development in those areas of responsibility for all constituent segments and locations of the District, and under the general direction of the Dean, Admissions, Records & Enrollment Development, has major responsibility for interpretation and implementation of these policies and procedures, including the selection and evaluation of classified staff and program budget development and monitoring. Prepares, plans, directs and evaluates the areas of information, admissions, and enrollment services. Exercises broad responsibility for critical human relations with staff, students, faculty, administrators and the general public. Adjudicates student petitions and appeals for waiver of College rules and regulations. Functions as an expert computer technical manager in Admissions & Enrollment Services. Responsible for all District enrollment services including specific programs; such as Contract Education, Public Safety/Santa Rosa Training Center, Apprentice Education, Auditor, Non-Credit, Special Education, and all off-campus locations, including outreach services.


In order to be given priority consideration for this position, applicants must submit AN ORIGINAL PLUS ONE COPY OF EACH of the following documents by the priority filing deadline:

  1. A completed Santa Rosa Junior College Management Application Form, Personal Data Form and Applicant Notification Form. Voluntary Data Form is optional.
    • If applicable, completed Equivalency Form and supporting documents.
  2. A statement describing your demonstrated experience in understanding and being sensitive to the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, faculty and staff.
  3. A cover letter explaining your interest in the position, including how you meet the requirements and are qualified to perform the duties as listed in the Essential Functions section of this announcement.
  4. Current Resume.
  5. Copies of transcripts of all college level course work. Unofficial copies (both sides) are acceptable, but official transcripts must be submitted prior to hiring. If transcripts are from an institution outside of the United States, applicants must provide a formal evaluation of their foreign degree(s) at the time of application. Contact the Human Resources Department for more information.
  6. Completed Supplemental Questionnaire.

(In loose-leaf form - no folders or binding please.)


  • Salary Range: $7,900 - $9,602 per month (2013/14 Management Salary Schedule); maximum initial placement at $8,709 per month (placement within this range is based on assessment of previous experience as documented in application materials).

  • Fringe benefits: The District offers a competitive benefit package which includes health & welfare (medical/dental/vision/life/long-term disability) benefits for employees and eligible dependents.

  • Leave/Holiday time: Management employees earn 1 day of sick leave and 1.8333 days of vacation for each month worked. They are also entitled to holidays recognized by the District (14 holidays/year).

  • Housing Assistance: Reduced fees for mortgage loans and real estate services may be available to the candidate selected for this position (contact Human Resources for more information.


Application Materials & Procedures

To download job announcements and application materials, please go to or contact us to be mailed the materials to apply :

Human Resources Department

Santa Rosa Junior College

PHYSICAL ADDRESS: 1988 Armory Drive

MAILING ADDRESS: 1501 Mendocino Avenue

Santa Rosa, CA 95401

PHONE (707) 527-4954

FAX (707) 527-4967


The office is located in the Button Building on the college campus and is open from 8:00 a.m. to 5:00 p.m., Monday through Friday.

All documents included in your application file become the property of the college and will not be returned. Your file for this opening will not be considered for future openings. New documents must be submitted for each opening.

It is the candidate's responsibility to be sure that ALL required materials are in the Human Resources Department by 5:00 p.m. on the priority filing deadline to be given priority consideration. Applications received after the priority filing deadline will be considered only if the initial priority screening is unsuccessful.

Following the priority filing deadline, applications which are complete for screening will be forwarded to a screening committee for review. Approximately 15 to 20 days later, we will notify you whether or not you have been chosen for interview. Those applicants most suitably qualified for the position will be invited to appear for oral interviews before a Screening Committee. The Screening Committee may include representatives from the Faculty, the Administration, the Classified Staff, the Student Body, and the Board of Trustees.

Although Santa Rosa Junior College does not reimburse candidates for expenses related to the first interview, candidates traveling from out of the area for administrative or full-time faculty positions who are selected as finalists will be offered a travel stipend for their administrative interview(s).

If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please call the Human Resources Department.

CONDITIONS OF EMPLOYMENT (Prior to beginning employment):

  1. In accordance with Federal Law all employees must provide proof of eligibility to work in the United States.
  2. Pass a pre-employment physical examination.
  3. Must be fingerprinted and have background clearance (at applicant's expense); and
  4. Must take a TB test (once hired and every four years thereafter).

The Jeanne Clery Annual Security Report, which includes personal safety and crime prevention information, related District policies, and District crime statistics, is available at or paper copies are available upon request from the District Police Department.

Equal Employment Opportunity

SRJC attracts and retains the most qualified faculty and staff from diverse backgrounds. This is achieved through an inclusive recruitment strategy and a rigorous, thorough hiring process that begins with the fair and consistent evaluation of each application for minimum qualifications and demonstrated skills specific to each position. Because the ability to serve students from broad cultural heritages, socioeconomic backgrounds and genders is a key commitment of the College mission, SRJC actively encourages applications from candidates who recognize the value that diversity brings to a professional educational community.