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Classified Employment Opportunities

INTAKE SPECIALIST
CalWORKs

Adobe Acrobat file

Supplemental Questionnaire

Download Classified Employment Application


PRIORITY FILING DEADLINE

Tuesday, November 12, 2013
(initial screening date; open until filled)

The deadline for this position has been extended to Friday, April 11, 2014

GENERAL DESCRIPTION

The CalWORKs Department of Santa Rosa Junior College is seeking a qualified individual with demonstrated student service skills to join an outstanding team of faculty, staff, and classified administrators to provide high quality services to our district, our community, and most importantly to our students. Under general supervision, initiates and implements all intake interviews/orientations of new and returning CalWORKs students in one on one or group settings; facilitates and models problem-solving with students; provides guidance; acts as an advocate for student needs and as an interdepartmental and interagency liaison; determines which services individuals may need to have to interpret program requirements for students in accordance with Federal, State, and local policies; and performs related work as required. This is a categorically-funded, full-time, 12 months per year Classified position in the CalWORKs Department. Hours of work will generally be 8:00 a.m. to 5:00 p.m., Monday through Friday. Hours or days may vary depending on service and outreach needs. Candidates must have scheduling flexibility to meet the changing needs of the departments. Appointments are contingent upon funding and Board approval.

DEPARTMENT DESCRIPTION

The CalWORKs Program in California Community Colleges is a major workforce development initiative created in response to federal welfare reform. Statewide, community colleges offer programs to welfare recipients enrolled in educational programs leading to family self-sufficiency. The CalWORKs Program at Santa Rosa Junior College has an outstanding reputation as a model program. The staff provides services to current and former TANF (Temporary Assistance to Needy Families or welfare) recipients who are attending the college for education and training. Services include specialized academic counseling and advising, employment services including a wage subsidy program, and coordination with other student services programs and instructional faculty. CalWORKs is closely linked with the county welfare department and other community agencies, creating an effective partnership to support the students and their families as they gain the skills necessary to transition into employment.

QUALIFICATIONS

Required Abilities and Knowledge: The ability to work independently with a minimum of supervision; assist a wide variety of students; demonstrate sensitivity to, and respect for, a diverse population; establish rapport with students; acquire and maintain current knowledge of the policies, procedures, and current laws of welfare-to-work requirements; maintain confidentiality; write clear and concise reports; understand, follow and give oral and written directions; communicate effectively in English in a calm and professional manner; identify problems and recommend solutions; maintain cooperative working relationships. The knowledge of services available to students receiving TANF/CalWORKs benefits; college and community resources available to the TANF/CalWORKs student population; relevant District procedures, policies and programs; current laws regarding welfare to work requirements; skills in establishing and maintaining effective public relations; proper English usage; and modern office practices.

Required Education/Experience: Associates degree AND demonstrated experience working with students from diverse backgrounds in a related educational setting; OR the equivalent.

Preferred

  • Demonstrated experience with the TANF/CalWORKs population in a community college setting

If you do not possess the minimum qualifications exactly as stated above, you must file for equivalency. If claiming equivalency, applicants are responsible for documenting all course work, degree programs and related professional experience at time of application.

SCOPE

The Intake Specialist has in-depth knowledge of the CalWORKs program, the population served, Federal, State, and local policies and procedures as well as the flexibility to effectively work with students who need additional assistance to acquire information and understand complex rules as they apply to them; demonstrates a working knowledge of those rules; interviews students and verifies student referrals; and determines appropriate support services.

EXAMPLES OF DUTIES

Coordinates, tracks, and processes CalWORKs Student orientations and follow-up appointments; assists with and refers students, staff and the public to appropriate community and college resources and maintains communication with appropriate agencies regarding the specific needs of the CalWORKs student population; interprets and explains District and program policies and procedures to students requesting and/or using services; answers questions from students, faculty, staff and partnering agencies regarding applicable policies and procedures; prepares and maintains confidential student records, necessary documents, and reports for students receiving services; provides guidance and assistance to students in meeting their academic and career goals; serves as an advocate and liaison for students with local agencies and District departments; informs students about their rights and responsibilities; monitors student participation and progress to ensure program compliance; completes program reports and produces marketing and information materials; coordinates activities for a variety of meetings, conferences, special events and projects in collaboration with local agencies and other District departments; provides additional support for assigned area/department; may supervise and organize the work of student and short-term non-continuing (STNC) employees.

APPLICATION PROCEDURES

In order to be given priority consideration for this position, applicants must submit AN ORIGINAL PLUS ONE COPY OF EACH of the following documents by the priority filing deadline:

  1. A completed Santa Rosa Junior College Classified Application Form and Personal Data Form. Voluntary Data Form is optional.
    • If applicable, completed Equivalency Application.
  2. A statement describing your demonstrated experience in understanding and being sensitive to the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students and staff.
  3. A cover letter explaining your interest in the position, including how you meet the requirements and are qualified to perform the duties as listed in the Examples of Duties section of this announcement.
  4. Completed Supplemental Questionnaire.
  5. Current Resume.
  6. Copies of transcripts of all college level course work; unofficial copies acceptable (both sides), but official transcripts must be submitted prior to hiring. If transcripts are from an institution outside of the U.S., applicants must provide a formal evaluation of their foreign degree(s) at the time of application. Contact the Human Resources Department for more information.

    PLEASE SUBMIT ONLY MATERIALS REQUESTED.
    (In loose-leaf form - no folders or binding please.)

    COMPENSATION AND BENEFITS

    • Salary Range: $3,541 - $4,306 per month (2013/14 Salary Schedule); maximum initial placement at $3,905 per month (placement within this range is based on assessment of previous experience as documented in application materials).

    • Fringe benefits: The District offers a competitive health & benefits package for employees and eligible dependents (benefits are pro-rated for part-time employees).

    • Leave/Holiday time: Full-time classified members earn 8 hours of sick leave and start off accruing 6.67 hours of vacation for each month worked (accrual rate increases after third year of employment and rates are pro-rated for part-time employees). Employees are also compensated for holidays recognized by the District (14 holidays/year, pro-rated for part-time employees).


    MORE ABOUT SRJC


    Application Materials & Procedures

    To download job announcements and application materials, please go to http://www.santarosa.edu/hr/job-openings/job-openings.php or contact us to be mailed the materials to apply :

    Human Resources Department

    Santa Rosa Junior College

    PHYSICAL ADDRESS: 1988 Armory Drive

    MAILING ADDRESS: 1501 Mendocino Avenue

    Santa Rosa, CA 95401

    PHONE (707) 527-4954

    FAX (707) 527-4967

    EMAIL bhodenfield@santarosa.edu


    The office is located in the Button Building on the college campus and is open from 8:00 a.m. to 5:00 p.m., Monday through Friday.

    All documents included in your application file become the property of the college and will not be returned. Your file for this opening will not be considered for future openings. New documents must be submitted for each opening.

    It is the candidate's responsibility to be sure that ALL required materials are in the Human Resources Department by 5:00 p.m. on the priority filing deadline to be given priority consideration. Applications received after the priority filing deadline will be considered only if the initial priority screening is unsuccessful.

    Following the priority filing deadline, applications which are complete for screening will be forwarded to a screening committee for review. Approximately 15 to 20 days later, we will notify you whether or not you have been chosen for interview. Those applicants most suitably qualified for the position will be invited to appear for oral interviews before a Screening Committee. The Screening Committee may include representatives from the Faculty, the Administration, the Classified Staff, the Student Body, and the Board of Trustees.

    Although Santa Rosa Junior College does not reimburse candidates for expenses related to the first interview, candidates traveling from out of the area for administrative or full-time faculty positions who are selected as finalists will be offered a travel stipend for their administrative interview(s).

    If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please call the Human Resources Department.

    CONDITIONS OF EMPLOYMENT (Prior to beginning employment):

    1. In accordance with Federal Law all employees must provide proof of eligibility to work in the United States.
    2. Pass a pre-employment physical examination.
    3. Must be fingerprinted and have background clearance (at applicant's expense); and
    4. Must take a TB test (once hired and every four years thereafter).

    The Jeanne Clery Annual Security Report, which includes personal safety and crime prevention information, related District policies, and District crime statistics, is available at www.santarosa.edu/police or paper copies are available upon request from the District Police Department.

    Equal Employment Opportunity

    SRJC attracts and retains the most qualified faculty and staff from diverse backgrounds. This is achieved through an inclusive recruitment strategy and a rigorous, thorough hiring process that begins with the fair and consistent evaluation of each application for minimum qualifications and demonstrated skills specific to each position. Because the ability to serve students from broad cultural heritages, socioeconomic backgrounds and genders is a key commitment of the College mission, SRJC actively encourages applications from candidates who recognize the value that diversity brings to a professional educational community.