1.1 The second phase of the Student Services Master Plan will focus on collaboration with the Institutional Research Office in analyzing local demographic trends, community environment scanning, enrollment projections and an assessment of student needs and characteristics.

1.2 Produce a Master Plan that clearly states the underlying assumptions, goals and priorities for the next five years in the Student Services component.

2.1 Implement a degree audit system able to serve as a tool for students, counselors and evaluators providing immediate audits of all course work. Will result in the ability to combine a students SRJC educational record with transfer records and how all those courses fulfill degree, certificate or transfer requirements, This system will also streamline the work of evaluators in determining eligibility for degrees and certificates. The final report will identify programmatic, technological human resource and budgetary implications.

4.1 A development team comprised of managers from Scholarships, Financial Aid, Campus Data/Telephone Management and the Petaluma Campus will develop and implement an on-line/web-based service delivery to the Petaluma Campus. The Matriculation Coordinator will chair the development team.

5.1 Plans will be developed that will articulate the services provided to the college community in each of the specific program areas. The plans will be based on assessment information, and will focus on establishing outcome expectations, necessary budgeting levels, timelines, and assignments. The plans will incorporate the strategic enrollment plans developed by each component.