In June 2001, the Vice President, Student Services initiated an evaluation of the Financial Aid Office and its organizational relationship with the Scholarship Programs Office. The impetus for this review was prompted by a concern that the standards of service and coordination of staff responsibilities in Financial Aid needed to be strengthened. Ongoing consultation with the classified staff and managers in these departments resulted in the recommendation that the Financial Aid Office and Scholarship Programs Office be restructured into a unified department titled, "Student Financial Services". This proposal responds to several key programmatic imperatives:

• Stabilize effective administrative leadership.
• Improve accountability in federal and state financial aid processing.
• Strengthen classified staff morale in Financial Aid.
• Recognize the critical working relationship of each department.
• Enhance services for students through coordinated efforts.

1. Department Name Changes

• The overall department will be titled "Student Financial Services". The specific offices organized within this department will continue to be recognized as the Financial Aid Office, Scholarship Programs, and Veterans Affairs.

1. Management Title Changes

• Director, Financial Aid & Veterans Affairs to Director, Student Financial Services.
• Director, Scholarship Programs to Manager, Scholarship Programs.
• Supervisor, Financial Aid will remain the same.

1. Management Position Changes

• Convert current Director, Scholarship Programs to Director, Student Financial Services

• Change Director, Scholarship Programs to Manager, Scholarship Programs.

1. Administrative Reporting Relationships

• The Director, Student Financial Services will report to the Vice President, Student Services.
• The Manager, Scholarship Programs will report to the Director, Student Financial Services.
• The Supervisor, Financial Aid will report to the Director, Student Financial Services.

1. Attachments

• Revised Student Services Organizational Chart