Santa Rosa Junior College
Administrative Services Master Plan Abstract
Introduction
Administrative Services provides planning and operations support in the implementation of institutional programs. Administrative Services’ operational support of the college’s mission includes institutional planning, facilities planning, computing services, facilities operations, grants administration, institutional research and environmental health and safety services.
Administrative Services component areas need to be sensitive and responsive to the changing internal and external environmental conditions impacting upon the entire institution. Growing student population, increasing diversity and corresponding service needs, changing technology, academic program planning and updating of regulatory mandates all impact the Administrative Services operations. Administrative Services component areas plan and implement new facilities, systems and technology infrastructures, develop new educational program sites, and rehabilitate existing structures, acquire and maintain major built-in and moveable equipment in support of academic and student service programs and operations.
Administrative Services planning focuses upon the support of instructional program and student service initiatives and on the need to plan for continued expansion of institutional services. Thus, this planning document attempts to respond to major academic affairs and student services program initiatives and identifies Administrative Services component planning initiatives as well.
Administrative Services Operational Planning Initiatives
Irrespective of new specific Academic Affairs and Student Services initiatives, Administrative Services needs to develop planning initiatives for continued support of existing programs and operations. These initiatives recognize the continued enrollment growth of existing programs, educational program sites and the ever increasing expansion of new technologies supporting academic and administrative operations. Hence, Administrative Services institutional service planning initiatives include the following:
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SRJC students, such as which services and interventions are most effective with which student groups
facilities solutions, Administrative Services and planning consultants will evaluate facilities utilization, programmatic functional relationships, provide site and infrastructure planning such as land acquisition, parking solutions, site and technology infrastructures. Included here is planning for improving the entire campus infrastructure addressing modernization of dated facilities and building systems and cosmetic improvements. These planning efforts will require the blended efforts of college faculty and staff and professional planning consultants.
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to develop near 24/7 technology accessibility. Given budgetary constraints, increased staffing may be initially limited thus necessitating creative staff scheduling to meet expanded program accessibility demands. Institutional Research and Environmental Health & Safety are considering providing increased amounts of on-line training on a 24/7 basis.
Educational Plan Initiatives: Administrative Services Planning Responses
Given the highly generalized nature of the Educational Plan, it is difficult for Administrative Services to provide specific planning detail in support of the Academic Affairs initiatives. Where possible Administrative Services has identified implicit planning support that would naturally follow if the generalized initiatives were implemented. For example, should expansion of certain instructional programs be implemented it is assumed additional instructional space (classrooms/laboratories), office space, desktop computers and network connections will be required. Hence any expansion of existing programs and/or additions of new programs will require support facilities and technology equipment. This is also true when consideration is given to strengthening developmental education and ESL programs. Implicit here is increased research focusing on the needs of developmental and ESL program students. Thus, the Office of Institutional Research will be involved in assisting in the development of quantitative data leading to program planning decisions. The following Administrative Services planning responses to the twelve (12) educational initiatives include both implicit and explicit planning detail where possible:
Implicit: Institutional Research will provide consultation in developing measures and analysis. Institutional Research and Computing Services would assist in training academic administrators in utilizing data-mining tools as an analytical tool.
2. Economic Development and Workforce Education:
Implicit: Institutional Research will provide research and data collection information where needed. If expanded programmatic efforts are to be implemented, Facilities Planning/Operations would assist in space development and Computing Services in the provision of desktop and network capabilities.
Implicit: Institutional Research will provide research and data analysis consultation. Computing Services will develop a Spanish version for web registration and adhere to ADA mandates..
Explicit: Physical master planning consultants will assist in functional program relationships in developing space planning components.
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Implicit: Where PEPs have identified additional staff and space needs, Facilities Planning/Operations will address needs. Computing Services would need to plan for and provide desktop solutions, network connections, etc. Institutional Research can provide consultation assistance.
Explicit: Program Profiles given to master plan consultants to assist in planning for facilities and infrastructure requirements.
Explicit: Institutional Research is planning to assist faculty in the development of learning outcome measures which will be included in future accreditation requirements.
Implicit: Administrative Services and its operational units will plan for space requirements, equipment and technology (desktop, network) installation.
Implicit: Administrative Services provides classroom and laboratory utilization analysis in conjunction with Institutional Research. Institutional Research to consult and assist in other research and data collection services.
Explicit: Computing Services and Institutional Research continue to assist in developing data-mining skills of academic administrative staff. Computing Services assist in data collection design in support of class schedule analysis. Master planning consultants to analyze current space utilization rates and project future instructional space requirements.
Implicit: Administrative Services determine space for special needs students including international students. Computing Services provide increased secondary language web based accessibility. Institutional Research assist in developing research and Fact Book data regarding diversity measures.
Implicit: Increased staff support breeds need for additional support space, desktop equipment and network connections.
Explicit: Implementation of Technology Master Plan by Computing Services and Learning Resources. Master planning consultants to assist in planning technology infrastructure. Environmental Health and Safety will assist in ergonomic and ADA technology accessibility compliance.
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Implicit: Demographic and student population research will need to be conducted by Institutional Research. Research should include analysis of impacts, if any, of on-line instruction on instructional facilities capacity requirements. Research could also analyze operational cost differentials for off-campus programs/operations.
Explicit: Planning consultants to assist in the analysis and planning for new educational center land acquisition and site locations.
Implicit: Institutional Research to support data analysis for educational planning efforts for North County Center. Support services requirements may translate into space, facilities and technology planning.
Explicit: Planning consultants to assist the College in expanding existing Petaluma Campus and Public Safety Training Center and physical site development planning for future North County and West County Centers.
Implicit: Environmental Health and Safety, Computing Services and Institutional Research assist in development and presentation of staff development training activities.
Inherent in the Administrative Services planning and implementation responses is the probable need for additional Administrative Services support staff and administrative staff. This will further breed the need for additional equipment and facilities support space for Administrative Services operations.
Student Services Plan Initiatives: Administrative Services Planning Response
The Student Services Master Plan outlined seven planning initiatives to which Administrative Services has attempted to respond. Though a bit less generalized, the Student Services Master Plan also requires both an implicit and explicit planning and implementation requirements response from Administrative Services.
Implicit: Computing Services, Facilities Operations and Environmental Health and Safety staff to provide preliminary and construction design input and implemented services.
Explicit: Administrative Services has developed Plover Final Project Proposal (FPP) funding documents and will negotiate final state funding share. Planning consultants to assist on need for expansion facility to eventually relocate Counseling Services.
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Implicit: Administrative Services, Computing Services, Environmental Health and Safety to provide specific planning assistance during preliminary and working drawing design stage and to engage in installation and implementation services. Administrative Services will assess staffing and equipment impacts on its component operational areas.
Explicit: Administrative Services has developed, in conjunction with Executive Dean for Petaluma Campus and Student Services, the Final Project Proposal which has been approved by the State and scheduled for funding commencing in 2003/2004. Planning Consultants, Administrative Services staff to provide additional Petaluma Campus planning services to Student Services during design stage.
3. Assess Need and Recommended Services For Competing Specialized Programs and Multiple Sites:
Implicit: Institutional Research to assist in the needs assessments for Student Services support for specialized programs and at multiple educational program sites. Computing Services to assist in developing technology support of these programs and services. Environmental Health and Safety to ensure that students services are accessible and planned with environmental health and safety concerns address.
Explicit: Planning consultants and Administrative Services to incorporate specialized services program needs into physical master plan.
No Administrative Services planning assistance anticipated at this time.
Implicit: Institutional Research to provide assistance and consultation in tracking and measuring needs of special student populations. Facilities Planning, Facilities Operations, Computing Services and Environmental Health and Safety to provide planning and implementation services for special student populations.
Explicit: Planning Consultants to incorporate facilities and technology needs for special student populations within the context of the comprehensive physical master plan. Computing Services to provide disabled and secondary language access to web based systems.
6. Initiate and Renew Technological Delivery Systems:
Implicit: Computing Services and Facilities Operations to assist in development of student services technology infrastructure requirements including facilities impact.
Explicit: Computing Services to assist Student Services in implementing student support related technology components of the Technology Master Plan. Planning consultants to incorporate Student Services technology needs into physical master plan requirements.
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Implicit: Institutional Research to provide assistance and consultation in assisting in developing research to assess on-going matriculation, access and retention needs.
Administrative Services, as indicated earlier, provides planning and implementation support for instructional and student service programs. As the Educational and Student Services Plans are further defined and elaborated, Administrative Services will provide more specific planning and implementation information as well. It is clear that the impact of the several initiatives will impact on Administrative Services limited resources. When implemented, human resources, facilities, technology and equipment needs for Administrative Services will need to be included in the planning and budgetary calculus in order for the operational components to support the wide ranging planning initiatives.