Develop a comprehensive master plan for Student Services in conjunction with the District Educational Master Plan

Institutional Goals: #2 Student Success, #3 Program Development, #4 Student Retention, #7 Staff Development, #10 Institutional Quality, #12 Resource Development

1.1 A master plan will be developed that clearly articulates the mission, overall goals, and planning priorities for the next five years that will facilitate student success and support the educational programs of the college. The Vice President of Student Services will lead a broad-based task force of managers, faculty, staff and student leaders through a planning process that will respond to the results of Program Review, the Institutional Planning agenda, component operational goals and emergent student needs. The master plan will identify specific facility, programmatic, technological, human resource, and budgetary implications.

Improve and expand the implementation of student recruitment, outreach and community relations action plans.

2.1 Through coordinated outreach plans within the Student Services component, and in collaboration with Academic Affairs and Public Relations, specific activities will be implemented at School sites and community locations that enhance student access to SRJC.

2.1.3 Begin expanded outreach activities at schools, and targeted community locations.

2.1.4 Evaluate results and response to outreach activities.

2.2 Evaluate purpose and effectiveness of all outreach publications and communications related to schools and community groups..

2.2.1 Convene key staff from Student Services, Academic Affairs and Public Relations to examine college outreach publications.

2.2.2 Identify revisions proposed for existing publications, new publications or media desired, along with budget expense.

2.2.3 Plan calendar of communications aimed at schools and community groups.

2.2.4 Implement approved publication and communication efforts.

Evaluate the organizational structure of Student Services and recommend modifications that improve internal communication, accountability for student development and success and cost effective resource distribution.

Institutional Goals: #2 Student Success, #8 College Governance #10 Institutional Quality

3.1 Under the direct leadership of the Vice-President, an ad-hoc task force involving staff and Student Services managers will conduct a formal assessment of the current organizational structure. The results of Program Review, Master Planning, and changes in other district component structures will be incorporated in the process. Cost implications, direct benefit to students, and alignment with institutional goals will be clearly identified.

3.1.5. Draft initial organizational principles and guiding criteria in light of Institutional Goals, Ten Year Plan, Technology Plan and Program Review.

3.1.6. Share information and schedule individual meetings with other SRJC component administrators for input.

Through instructional activities and support services, expand and implement programs that address the goals and objectives outlined by the SRJC Matriculation Plan and Partnership for Excellence.

4.1 The Counseling Department will seek to increase student retention rates by increasing the scope of the Early Alert Program.

4.1.1 Identify additional at risk student groups for inclusion in the Early Alert Program.

4.1.2 Identify additional adjunct counselors to contact students.

4.1.3 Provide training to counselors.

4.1.4 Implement program

4.2 The Counseling Department will seek to reduce the number of students dismissed from the College at the conclusion of the 1999-2000 academic year.

4.2.1 Evaluate pilot late starting Coun 56 class

4.2.2 Determine the number of Coun56 classes to be offered in the Spring 2000 semester for the Santa Rosa and Petaluma Campus.

4.2.3 Schedule classes and identify instructors.

4.2.4 Notify students dismissed between the Fall & Spring semesters of the Coun 56 class availability.

4.3 The Career Center, Reentry Program,. and Counseling Department will seek to increase student persistence rates by offering career interest testing workshops, transfer majors information and occupational information to prospective and continuing students during the three weeks prior to the start of the Fall semester.

4.3.1 Create a collaborative service delivery plan that identifies target populations and program needs.

4.3.2 Identify workshop facilitators, schedule space, and print informational flyers.

4.3.3 Conduct workshops.

4.3.4 Evaluate workshop content, participation rate, and results.

4.4 The Counseling Department, Scholarships Office, and other Student Services will seek to provide additional services to students attending classes at the Petaluma Campus through the use of technology.

4.4.1 Pilot online counseling program between the Santa Rosa Campus and Two Rock facility.

4.4.2 Complete training manual, evaluate pilot.

4.4.3 Identify funding for ISDN line between the Santa Rosa and Petaluma Campus.

4.4.4 Identify 20% adjunct faculty to provide online counseling between campuses.

4.4.5 Establish scheduling protocols.

4.4.6 Enlist other Student Services to participate in planning and providing online services to students.

4.4.7 Implement and evaluate.

Those policy and procedures related to Student Services will be examined and updated.

Institutional Goals: #8 College Governance

5.1 Student Services managers will review the accuracy and clarity of all district policies and procedures in section 8.0 as assigned by the VPSS.