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IT Support - E-mail Rules - Outlook Web Access (Internet Explorer)

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Support type: E-mail: Rules - How to Filter and Organize E-mail
Last updated: Mar 30, 2012
Topic ID: 92


  1. This example will use Internet Explorer on the PC.
  2. Start Internet Explorer.
  3. In the Address Bar type http://www.santarosa.edu/email and press the "enter" key.
  4. Select the link "Outlook Web Access."
  5. Log in using your username and your password.
  6. Click on the "Options" button in the top right area of the screen.

    Click on the "Options" button in the top right area of the screen.

  7. Click on "Rules" in the list on the left.

    Click on "Rules" in the list on the left.

  8. Click on "New Rule."
  9. Click on "Move messages sent to a distribution list to a folder."

    Click on "Move messages sent to a distribution list to a folder."

  10. In the window that pops open, click on "people or distribution lists."

    In the window that pops open, click on "people or distribution lists."

  11. In the next window, click on "Global Address List."
  12. Then type "dl.staff.all" in the box at the bottom labeled "To -->."
  13. Then click on the "OK" button.
  14. Click on the OK button again.

    Click on the OK button again.

  15. Click on the word "specified."

    Click on the word "specified."

  16. Select the top folder in the list (In the image, it is shown as "SRJC Help Desk.").
  17. Click the "Create New Folder..." button.

    Click the "Create New Folder..." button.

  18. In the blank white box that appears, type "DL.STAFF.ALL" (You can name this whatever you want or select an existing folder.).
  19. Click the "OK" button.

    Click the "OK" button.

  20. Click the "Save" button to finish.

    Click the "Save" button to finish.

  21. Your new rule should show in the list and have a check mark next to it to show that it is active.
  22. If you want to stop it from running, just click on the check box and then click "Save" at the top of the window.

    If you want to stop it from running, just click on the check box and then click "Save" at the top of the window.

  23. Your rule is now set up. Click on "Mail" to return to your e-mail.
  24. Don't forget to check this folder on a periodic basis, as it will still apply to the total space your mailbox consumes.