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IT Support - How to connect to a departmental shared folder (map a network drive)

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Support type: Windows: Windows Explorer
Last updated: Mar 29, 2012
Topic ID: 66

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Topic Summary

Where your home directory (X drive) is a place where you can store your work files where only you have access, a departmental share (S drive or other drive letters) is a place where you can share files with your coworkers, department, and even between departments. IT can set up a deparmental share for you and your department, simply contact the Help Desk at 707-524-1765 or submit an online ticket request.

This support article describes how to connect to your departmental share after it has been created. IT should give you the server location and share name. It will look something like: \\bus-home\acad_serv\department or similar. If you do not have this information, contact the Help Desk.

These directions use Windows 7. They are similar to Windows XP.


  1. Click on the Start Menu and right click on "Computer", "My Computer" for Windows XP users. Then left click "Map network drive...".

    Click on the Start Menu and right click on "Computer", "My Computer" for Windows XP users. Then left click "Map network drive...".

  2. The "Map Network Drive" dialog box will open.

    The "Map Network Drive" dialog box will open.

  3. For the "Drive", select "S". If "S" is already used, you may choose another letter. A used drive letter will show a server path name next to the letter in the drop down list.

    For the "Drive", select "S". If "S" is already used, you may choose another letter. A used drive letter will show a server path name next to the letter in the drop down list.

  4. For the "Folder", type in the server address that IT gave to you. This should be in the form of \\bus-home\acad_serv\department

    For the "Folder", type in the server address that IT gave to you. This should be in the form of \\bus-home\acad_serv\department

  5. Click "Finish" and the departmental share will automatically open.

    Click "Finish" and the departmental share will automatically open.

  6. You can always access the departmental share via "Computer" or "My Computer" in Windows XP. This will also show up in Open and Save dialog boxes in programs like Microsoft Word and others.

    Note: Do not be concerned with the red bar across the bottom of the departmental share and your home directory. Typically, this means the server is running out of space. However, in our environment, we grow the space dynamically to suit the needs of the district.

    You can always access the departmental share via "Computer" or "My Computer" in Windows XP. This will also show up in Open and Save dialog boxes in programs like Microsoft Word and others.
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Note: Do not be concerned with the red bar across the bottom of the departmental share and your home directory. Typically, this means the server is running out of space. However, in our environment, we grow the space dynamically to suit the needs of the district.