Santa Rosa Junior College - IT Support - Unable to change your password?

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Support type: Passwords: Changing Your Password
Last updated: May 31, 2011
Topic ID: 45

Topic Summary

If you are unable to change your password:

Contact the help desk during normal working hours via telephone - (707) 524-1765.
At that time you will be re-verified as an active employee and your password will be changed.

Remember that we will never ask you for your password via email or over the telephone. Any email correspondence from our department will only use a "santarosa.edu" address. For your protection against identity theft, never give out your password. Beware of any telephone or email attempts to gather information about you or your account.

The IT personnel cannot see or tell you what your password is, we can only reset the password.