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For our mobile workforce, devices such as smartphones and tablets have become an increasingly popular way for users to wirelessly access the Internet, E-mail, contacts, and calendars. Although IT does not support personally-owned mobile devices, the following reference information is provided to help you quickly configure your device when accessing SRJC resources.
For SRJC Faculty, Staff and Management Team members (non-student employees) with personal mobile devices, the Information Technology department offers a more flexible wireless network to meet the needs for mobility. This network offers encryption and always-on connectivity without requiring an acceptable use policy agreement each time connecting. Internet resources are available through all standard connection types, but access to SRJC internal network resources is limited to only those that are already publicly available from off-campus such as web services, E-mail and Citrix access.
Login to register your device - use your SRJC username and password.
The FCC has a website where you can look up your smartphone and get information about security. There are some great tips in these pages to help make your mobile experience as secure as possible.
The following guides are provided from manufacturers and provide steps to set up your mobile device so you may access SRJC E-mail, contacts, and calendars. The guides and software on the phone you are using are subject to change by the manufacturers, and IT does not guarantee that the configurations will work.
Remember, IT cannot guarantee that the configurations listed below will work for you. The guides below are for over-the-air synchronization only. IT will not install mobile device synchronization software on your computer. Do not contact IT about your mobile device; you must contact the manufacturers directly for assistance.
When you have set up your mobile device to access your SRJC account, IT recommends that you also set up an auto screen lock on the equipment, and, if possible, set a passcode for the lock screen.
SRJC requires employees to change their password every 6 months. If you have set up your mobile device to check your SRJC email, when you change your password, you will also have to change the password associated with your SRJC email account on your mobile device. If you do not do this, you will not be able to send or receive email on your mobile device.
E-mail address: username@santarosa.edu
Password: Your password
Domain: adminsrjc
Username: Your username
Server: securemail.santarosa.edu
Use SSL: Yes
Account name: Anything you want, but it's probably best to include a note that it is a SRJC account
Android Smartphones and Tablets instructions
To set a screen lock passcode on your Android device, follow these instructions:
Android screen lock instructions
To remotely wipe your Android device, you must have set up an SRJC Exchange account first. Next, log onto Outlook Web Access. Finally, follow these instructions:
Android remote wipe instructions
E-mail address: username@santarosa.edu
Server: securemail.santarosa.edu
Domain: ad.santarosa.edu
Username: Your username
Password: Your password
Description: Anything you want, but it's probably best to include a note that it is a SRJC account
Apple iPhone, iPod Touch, iPad instructions
About screen lock - Once you set up an Exchange account for the iPhone, iPod Touch, or iPad, the device will lock the screen automatically in 1-5 minutes. This is configurable under "settings." You cannot set the time to "auto lock" to "never" if you have Exchange configured.
To set a screen lock passcode on your iOS device, follow the instructions here: iPhone screen lock instructions
To remotely wipe your iOS device, you must have set up an SRJC Exchange account first. Next, log onto Outlook Web Access. Finally, follow these instructions:
iPhone remote wipe instructions
Email address: username@santarosa.edu
Username: Your username
Password: Your password
Domain: adminsrjc
Microsoft Windows Phone 7 and 8 instructions
For setting up email, after visiting the URL, scroll to where it says "To set up a Microsoft Exchange email account"
To set a screen lock passcode on your Windows Phone 7 device, follow the instructions here:
Windows Phone 7 screen lock instructions
To remotely wipe your Windows Phone 7 device, you must have set up an SRJC Exchange account first. Next, log onto Outlook Web Access. Finally, follow these instructions:
Windows Phone 7 remote wipe instructions
Outlook Web Access URL:
https://securemail.santarosa.edu/exchange
User name: Your username
Password: Your password
E-mail address: username@santarosa.edu
Mailbox name: Your username
BlackBerry only synchronizes email with this configuration. Contacts and calendars are not synchronized.
To set a screen lock passcode for your Blackberry device:
Email address: username@santarosa.edu
Password: Your password
Server address: securemail.santarosa.edu
Domain: ad.santarosa.edu
Username: Your username
Microsoft Surface and other Windows 8 Tablets instructions
To set a screen lock passcode on your Windows 8 Tablet:
Mail supports the Exchange ActiveSync remote wipe directive, but unlike Windows Phones, the data deleted by this directive is scoped to the specified Exchange ActiveSync account. The user's personal data is not deleted.
To remotely wipe your Windows 8 device, you must have set up an SRJC Exchange account first. Next, log onto Outlook Web Access. Finally, follow these instructions:
Windows 8 remote wipe instructions
Email address: username@santarosa.edu
Password: Your password
Server address: securemail.santarosa.edu
Domain: ad.santarosa.edu
Username: Your username
Amazon Kindle Fire instructions
To set a screen lock passcode on your Kindle FireTablet:
To remotely wipe your Kindle Fire, you must have set up an SRJC Exchange account first. Next, log onto Outlook Web Access. Finally, follow these instructions:
Kindle Fire remote wipe instructions