SRJC Community,

The Information Technology department will be performing a major upgrade of some servers integrated to the core of our phone system on:

Saturday and Sunday, October 13 & 14, 2012 starting at 9 AM

During the operation, there will be very short, intermittent disruptions of our phone services. We do not expect any significant downtime; however, our users may experience no-dial-tone failures few times these days.

In the unlikely event that the need to place an emergency call coincides with a disruption in phone services, please proceed as followed:

  • From a cellular phone, please dial (707) 527-1000 for emergency
  • From a Mitel desk-phone, please dial 1000 for emergency
  • Do not try the Cisco desk-phones; they will be out of service

Please, share this information with any Instructor or Staff that will be working during that weekend.

This work is part of a larger project to transition our current hybrid (Digital and Ethernet-based) system to a fully functional Voice-over-IP system, thereby providing CallerID capability and cutting significant support costs.

We apologize for any inconvenience.