Dear District Community,

IT is happy to announce a change in our software lending process. Software checkout for home installations has now been integrated into our online checkout system. Permanent and adjunct faculty and permanent classified staff who wish to check out select Microsoft software for home installation can easily submit an online request and pick up software at the Help Desk. STNCs, Student Workers, and Students are unfortunately not included in this program.

Please note that the software checkout program only includes Microsoft Office Software and Operating Systems. If you have a request for a different software package from Microsoft, check with the help desk by emailing help@santarosa.edu and we will let you know if our license allows us to lend your requested software. Under no circumstances are we able to lend Adobe Software. Our Adobe license does not include or allow home or personal machine installation.

This same online checkout system allows you to reserve equipment; Windows and Macintosh laptops and Apple iPads can be borrowed for up to 2 weeks. Both equipment and software pick ups/returns will happen at one location, the Help Desk. We hope this will make for a more unified process.

Please visit our pages listed below to see the guidelines and provisions for lending, and make reservations. We respectfully request that all software checkout requests be placed online; please do not email or call the help desk to request software. Additionally, please wait until the help desk acknowledges your software checkout request with an email from the checkout system stating that your software is “waiting for pickup” before visiting the help desk. The help desk is located in 1434 Bussman Hall, Santa Rosa Campus. If you work on another campus, we will make arrangements to get the software to you.

Software checkout: http://www.santarosa.edu/it/checkout/software

Equipment checkout: http://www.santarosa.edu/it/checkout/equipment

If you currently have software out on loan, please return it to the Help Desk at 1434 Bussman Hall.

We look forward to improving our efficiency in serving you through this new streamlined process.