Welcome back to the Spring Semester!
The IT department is planning an upgrade of its current voicemail system during Spring Break, the week of March 17th 2014. The project will consist of transferring all the mailboxes (greetings & password) onto the new Cisco Unity voicemail system. Departments with complex phone trees may experience slight changes in functionality, but we will actively work to make this process as smooth as possible for our community. The new voicemail system offers complete integration with our O365 email system. In other words, voice messages are transcribed onto email with wave file attachment. Listening to the file and deleting the email will actually delete the voice message from your voicemail. Users will also have a web portal where to manage their voicemail box (only applicable for our cloud email users).
As we move closer to the implementation date, we will be sending out further notices with specific instructions. If you have any question or comment, please contact the help desk at 707-524-1765.