The IT Department has been notified of two maintenance windows in which the vendors that provide our telephone and internet connections will be performing maintenance on their equipment which may cause the SRJC sites listed below to lose telephone and/or Internet connectivity during the maintenance window.
Thursday, November 14
Petaluma Campus & Windsor Public Safety Training Center
Integra (Telephone vendor) will be performing emergency maintenance that is expected to interrupt phone service intermittently throughout the maintenance window. Staff working on the Petaluma or Windsor/PSTC campuses in the middle of the night on Thursday, November 14, are encouraged to carry a cell phone, should they have a need to reach District Police during the telephone outage. District Police can be reached at (707) 527-1000.
Tuesday, November 19
Connection between Santa Rosa & Petaluma Campuses
Comcast (Network connection vendor) will be performing scheduled maintenance that is expected to interrupt network connectivity between the Santa Rosa and Petaluma campuses. SRJC maintains a backup link for this connection and we expect that once the maintenance begins, our connection will fail-over to the backup link. Although the backup link provides a slower connection, due to the time of day (12 midnight) we do not expect any impact on college operations.
Please distribute this notice to any staff expected to be working during these early-morning maintenance windows, to ensure they are notified of the potential service interruptions.