SRJC Community,

The Information Technology department will be performing routine systems maintenance on Wednesday, July 11th starting at 7pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. The following services may be affected. Please be advised that additional systems not included in the listing below may also be impacted due to some interdependencies.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc.)
• Citrix Services
• Escape
• SharePoint
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge
• College Wide Web Services
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc.)
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites
• Financial Aid – Regent FAM Software
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs
• Assessment - Compass Testing
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Student / Faculty Portal
• Student Information System (SIS)
• Library Services – GoPrint

We apologize for the inconvenience.

UPDATE: The maintenance on the authentication servers has been completed.

UPDATE: We've started the process and we'll update this when the process is complete.

To the SRJC Community:

The Information Technology department will be performing an unplanned hardware and software upgrade of one of our critical user authentication servers from Thursday 21st at 3:00 PM to Friday 22th at noon. During the operation, there will be intermittent interruptions of most services. We fully understand the inconvenience that such disruptions will create in your workday and we are planning for minimal disruptions during that period. The status of the project will be posted live on our IT blog page. Please, click on the IT Blog link from the IT site to view the project status or use the following link:

http://www.santarosa.edu/it/blog

Public web services, student email, and public wireless will not be affected. All other services that require user authentication may be affected.

We apologize for the inconvenience.

SRJC Community,

The Information Technology department will be performing routine systems maintenance on Wednesday, May 30th starting at 7pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. The following services may be affected. Please be advised that additional systems not included in the listing below may also be impacted due to some of interdependencies.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc)
• Citrix Services
• Escape
• SharePoint
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge
• College Wide Web Services
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc)
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites
• Financial Aid – Regent FAM Software
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs
• Assessment - Compass Testing
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Student / Faculty Portal
• Student Information System (SIS)
• Library Services – GoPrint

We apologize for the inconvenience.

Attention: On Saturday, April 14th from approximately 8:00 AM until 11:00 AM, all SRJC portal features and SIS will be inaccessible due to scheduled maintenance on our district computers. We apologize for any inconvenience this may cause. If you have any questions or concerns regarding the system maintenance, please contact Don Webb at 527-4537 or dwebb@santarosa.edu.

SRJC Community,
The Information Technology department will be performing routine systems maintenance on Thursday, March 29th starting at 6pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. See the following list of specific systems that will be briefly interrupted. Due to some of the complex interdependencies of the systems that serve our college, please note that additional systems may also be impacted that are not included in the listing below.

Intermittent Interruptions after 6 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc)
• Citrix Services
• Escape
• SharePoint
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge College Wide Web Services
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc)
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites
• Financial Aid – Regent FAM Software
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs
• Assessment - Compass Testing
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

Contact Jordan Mead if you have any questions or concerns. Thank you for your patience & understanding.

On Friday, February 17th from approximately 8:00 am until 2:00 pm, all SRJC portal features and SIS will be inaccessible due to scheduled maintenance on our district computers. Please note that February 17^th is a scheduled holiday. We apologize for any inconvenience this may cause. If you have any questions or concerns regarding the system maintenance, please contact Don Webb at 527-4537 or dwebb@santarosa.edu.

SRJC Community,

The Information Technology department will be performing routine systems maintenance on Thursday, February 2nd starting at 6pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes.  See the following list for specific systems that will be briefly interrupted.  Due to some of the complex interdependencies of the systems that serve our college, please note that additional systems may also be impacted that are not included in the listing below.   

Intermittent Interruptions after 6 PM:

Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)

Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc)

Citrix Services

Escape

SharePoint

Department Specific Programs:  Dentrix, Medicat, Raiser’s Edge

College Wide Web Services (www.santarosa.edu)

Staff & Student  Email (Outlook, Outlook Web Access, Entourage, Listserv,  etc)

Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites 

Financial Aid – Regent FAM Software

Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs

Assessment - Compass Testing

Flex Credit Tracking

Intermittent Interruptions after 10 PM:

Student / Faculty Portal

Student Information System (SIS)

Library Services – GoPrint

Contact Jordan Mead at jmead@santarosa.edu if you have any questions or concerns.  Thank you for your patience & understanding.

The IT Department is aware that there is a problem with the Sharepoint Server.  We are working on a resolution and will update this entry once we have an estimated time of repair, or when services are restored.  Thank you for your patience.

Update 1/20/12 4:15pm:  This problem has been resolved.  Thank you.

SRJC Community,

The Information Technology department will be performing routine systems maintenance on Wednesday, January 11th starting at 7pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. See the following list for specific systems that will be briefly interrupted. Due to some of the complex interdependencies of the systems that serve our college, please note that additional systems may also be impacted that are not included in the listing below.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc)
• Citrix Services
• Escape
• SharePoint
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge
• College Wide Web Services
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc)
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites
• Financial Aid – Regent FAM Software
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs
• Assessment - Compass Testing
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Student / Faculty Portal
• Student Information System (SIS)
• Library Services – GoPrint

Contact Jordan Mead if you have any questions or concerns. Thank you for your patience & understanding.

SRJC Community,

The Information Technology department will be performing routine systems maintenance on Thursday, October 27th starting at 5pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. See the following list for specific systems that will be briefly interrupted. Due to some of the complex interdependencies of the systems that serve our college, please note that additional systems may also be impacted that are not included in the listing below.


Intermittent Interruptions after 6 PM:
Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)
Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc)
Citrix Services
Escape
SharePoint
Department Specific Programs: Dentrix, Medicat, Raiser’s Edge

Intermittent Interruptions after 7 PM:
College Wide Web Services
Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc)
Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites
Financial Aid – Regent FAM Software
Student Services – SARS, ATI Filer, Student ID System, Counseling Programs
Assessment - Compass Testing
Flex Credit Tracking

Intermittent Interruptions after 10 PM:
Student / Faculty Portal
Student Information System (SIS)
Library Services – GoPrint


Let me know if you have any questions or concerns. Thank you for your patience & understanding.

If you have any questions or concerns, please contact Jordan Mead at jmead@santarosa.edu.