SRJC Community,

The Information Technology department will be performing routine systems maintenance on Wednesday, May 29, 2013 starting at 7pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. The following services may be affected. Please be advised that additional systems not included in the listing below may also be impacted due to some interdependencies.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor) Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc.)
• Citrix Services
• Escape
• SharePoint
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge College Wide Web Services Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc.) Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites Financial Aid – Regent FAM Software Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs Assessment - Compass Testing Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Possible delays in check-in/log-in/authentication in Distance Ed's CATE and Moodle systems Student / Faculty Portal Student Information System (SIS) Library Services – GoPrint

We apologize for the inconvenience.

SRJC Community,

The Information Technology department will be performing a routine systems maintenance on the following days:

Thursday, January 3rd, 2013 starting at 7pm

During the operation, there will be brief interruptions, typically lasting no more than 5-10 minutes. The following services may be affected. Please, be advised that additional systems not included in the listing below may also be impacted due to some interdependencies.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor) 
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc.) 
• Citrix Services 
• Escape 
• SharePoint 
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge 
• College Wide Web Services 
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc.) 
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites 
• Financial Aid – Regent FAM Software 
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs 
• Assessment - Compass Testing 
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Possible delays in check-in/log-in/authentication in Distance Ed's CATE and Moodle systems 
• Student / Faculty Portal Student Information System (SIS) 
•  Library Services – GoPrint

We apologize for the inconvenience.

SRJC Community,

The Information Technology department will be performing a routine systems maintenance on the following days:

Tuesday, November 20th, 2012 starting at 7pm

During the operation, there will be brief interruptions, typically lasting no more than 5-10 minutes. The following services may be affected. Please, be advised that additional systems not included in the listing below may also be impacted due to some interdependencies.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor) 
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc.) 
• Citrix Services 
• Escape 
• SharePoint 
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge 
• College Wide Web Services 
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc.) 
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites 
• Financial Aid – Regent FAM Software 
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs 
• Assessment - Compass Testing 
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Possible delays in check-in/log-in/authentication in Distance Ed's CATE and Moodle systems 
• Student / Faculty Portal Student Information System (SIS) 
•  Library Services – GoPrint

We apologize for the inconvenience.

SRJC Community,

The Information Technology department will be performing a routine Voicemail System (not the phone system) maintenance on:

Friday, October 26, 2012 from 6:00AM to 7:00AM

During the operation, phone users will be unable to reach voicemail boxes. Please note that all phones will still operate properly. This work involves the use of an utility program that checks the software’s data structure, cleans up data corruptions, and fixes reference errors.

We apologize for any inconvenience.

SRJC Community,

The Information Technology department will be performing a routine systems maintenance on the following days:

Wednesday, October 24th, 2012 starting at 7pm

During the operation, there will be brief interruptions, typically lasting no more than 5-10 minutes. The following services may be affected. Please, be advised that additional systems not included in the listing below may also be impacted due to some interdependencies.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor) 
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc.) 
• Citrix Services 
• Escape 
• SharePoint 
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge 
• College Wide Web Services 
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc.) 
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites 
• Financial Aid – Regent FAM Software 
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs 
• Assessment - Compass Testing 
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Possible delays in check-in/log-in/authentication in Distance Ed's CATE and Moodle systems 
• Student / Faculty Portal Student Information System (SIS) 
•  Library Services – GoPrint

We apologize for the inconvenience.

SRJC Community,

The Information Technology department will be performing a routine systems maintenance on the following days:

Wednesday, September 26th, 2012 starting at 7pm

During the operation, there will be brief interruptions, typically lasting no more than 5-10 minutes. The following services may be affected. Please, be advised that additional systems not included in the listing below may also be impacted due to some interdependencies.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor) 
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc.) 
• Citrix Services 
• Escape 
• SharePoint 
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge 
• College Wide Web Services 
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc.) 
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites 
• Financial Aid – Regent FAM Software 
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs 
• Assessment - Compass Testing 
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Possible delays in check-in/log-in/authentication in Distance Ed's CATE and Moodle systems 
• Student / Faculty Portal Student Information System (SIS) 
•  Library Services – GoPrint

We apologize for the inconvenience.

Student, faculty, staff, and administrators:

The Distance Education web server -- online.santarosa.edu, sometimes referred to as CATE -- will be off-line for important maintenance and upgrade work all day on Monday, 13 August 2012.

That means CATE, Moodle, and all other resources and files hosted on the server will be entirely inaccessible until that work is completed.

All users -- students, faculty, staff, and administrators -- should expect the server to be completely unavailable for the entire day, and should plan accordingly.

Thanks for your patience while we perform these important tasks.

Bill Stone, 522-2664
Distance Education office at SRJC

SRJC Community,

The Information Technology department will be performing a routine systems maintenance on Wednesday, August 15th starting at 7pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. The following services may be affected. Please be advised that additional systems not included in the listing below may also be impacted due to some interdependencies.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor) Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc.)
• Citrix Services
• Escape
• SharePoint
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge College Wide Web Services Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc.) Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites Financial Aid – Regent FAM Software Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs Assessment - Compass Testing Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Possible delays in check-in/log-in/authentication in Distance Ed's CATE and Moodle systems Student / Faculty Portal Student Information System (SIS) Library Services – GoPrint

We apologize for the inconvenience.

SRJC Community:

The Information Technology department will be performing load and stress tests on the SRJC main site and the SIS servers Friday thru Sunday in early morning hours (after midnight). While we are not anticipating any disruption in services, our web users may experience slow response time with our web servers. These tests are part of our continual effort to provide a smooth Online Student Registration experience to our students. Please contact (707) 974-5163 if you notice any disruption in service during these early hours.

We apologize for the inconvenience.

SRJC Community,

The Information Technology department will be performing a critical system update on the SRJC web services today Tuesday, July 10th between 12:00 PM and 5:00 PM. This unplanned update will cause our main web site to go down sometime between 2:00 PM and 5:00 PM for 5 minutes during the server reboot. In addition, employees that are updating the web site will be disconnected during the update. Please be advised that additional systems may also be impacted due to some interdependencies.

This update is part of our effort to provide a smoother Online Student Registration experience.

We apologize for the inconvenience.