IT will be presenting two workshops at the upcoming PDA day on February 16th:

SharePoint: What's Coming Next - Session II, 1:00 PM - 2:30 PM, Santa Rosa Doyle 4246 & Petaluma Call 640

We will go over what SharePoint is, how SRJC currently uses it and what we are planning on using it for in the future.

Dealing with Spam - Session III, 2:45 PM - 4:15 PM, Santa Rosa Doyle 4246 & Petaluma Call 640

Learn how you can detect and control spam and phishing attacks, and how you can use systems like SpamAssassin and Outlook rules to take control over your email.

See the full PDA day schedule on the Staff Development site. We hope to see you there!

On Friday, February 17th from approximately 8:00 am until 2:00 pm, all SRJC portal features and SIS will be inaccessible due to scheduled maintenance on our district computers. Please note that February 17^th is a scheduled holiday. We apologize for any inconvenience this may cause. If you have any questions or concerns regarding the system maintenance, please contact Don Webb at 527-4537 or dwebb@santarosa.edu.

SRJC Community,

The Information Technology department will be performing routine systems maintenance on Thursday, February 2nd starting at 6pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes.  See the following list for specific systems that will be briefly interrupted.  Due to some of the complex interdependencies of the systems that serve our college, please note that additional systems may also be impacted that are not included in the listing below.   

Intermittent Interruptions after 6 PM:

Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)

Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc)

Citrix Services

Escape

SharePoint

Department Specific Programs:  Dentrix, Medicat, Raiser’s Edge

College Wide Web Services (www.santarosa.edu)

Staff & Student  Email (Outlook, Outlook Web Access, Entourage, Listserv,  etc)

Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites 

Financial Aid – Regent FAM Software

Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs

Assessment - Compass Testing

Flex Credit Tracking

Intermittent Interruptions after 10 PM:

Student / Faculty Portal

Student Information System (SIS)

Library Services – GoPrint

Contact Jordan Mead at jmead@santarosa.edu if you have any questions or concerns.  Thank you for your patience & understanding.

The IT Department is aware that there is a problem with the Sharepoint Server.  We are working on a resolution and will update this entry once we have an estimated time of repair, or when services are restored.  Thank you for your patience.

Update 1/20/12 4:15pm:  This problem has been resolved.  Thank you.

Welcome back! We hope everyone had a wonderful winter break! As we begin the Spring 2012 semester we would like to remind everyone of a few things which will allow us to serve you more efficiently. Call extension 1765 for all IT related issues or submit an online ticket request for non-urgent requests.

Information Technology has laptops and iPads that can be checked out by SRJC employees on a temporary basis. IT offers the equipment for SRJC business use, presentations, meeting note taking, and other uses. View our equipment checkout page for more information.

We hope you enjoy the Spring semester!

SRJC Community,

The Information Technology department will be performing routine systems maintenance on Wednesday, January 11th starting at 7pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. See the following list for specific systems that will be briefly interrupted. Due to some of the complex interdependencies of the systems that serve our college, please note that additional systems may also be impacted that are not included in the listing below.

Intermittent Interruptions after 7 PM:

• Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)
• Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc)
• Citrix Services
• Escape
• SharePoint
• Department Specific Programs: Dentrix, Medicat, Raiser’s Edge
• College Wide Web Services
• Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc)
• Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites
• Financial Aid – Regent FAM Software
• Student Services – SARS, ATI Filer, ILINX, Student ID System, Counseling Programs
• Assessment - Compass Testing
• Flex Credit Tracking

Intermittent Interruptions after 10 PM:

• Student / Faculty Portal
• Student Information System (SIS)
• Library Services – GoPrint

Contact Jordan Mead if you have any questions or concerns. Thank you for your patience & understanding.

The Student and Faculty Portal is currently offline. IT is aware of the issue and is in the process of resolving it. We will provide an update when the portal is back online or when we have an ETA.

UPDATE 9:00 AM - The Portal is back up and functioning normally.

A quick reminder to all SRJC employees, IT will be closed during the winter break and we will return January 4th. During this time, we will not be answering the Help Desk or returning calls. If you have an IT related emergency, please call the Help Desk at (707) 524-1765 for current emergency contact information. Have a safe and wonderful winter break!

SRJC Community,

The Institutional Technology Group (ITG) has finished prioritizing requests for the next bond measure A fund computer purchase. Follow the link below to see the status of these requests. Since approved computers will still need to be ordered, processed, inventoried, and imaged, it will still be up to several months before the computers will be available for installation.

http://www.santarosa.edu/it/bond

SRJC Community,

The Information Technology department will be performing routine systems maintenance on Thursday, October 27th starting at 5pm. Throughout the evening there will be brief interruptions, typically lasting no more than 5-10 minutes. See the following list for specific systems that will be briefly interrupted. Due to some of the complex interdependencies of the systems that serve our college, please note that additional systems may also be impacted that are not included in the listing below.


Intermittent Interruptions after 6 PM:
Network/Domain Services – Login, Authentication, DHCP (Santa Rosa, Petaluma & Windsor)
Network Shared Drives – Departmental Shares & Home Directories (S: drive, X: drive, etc)
Citrix Services
Escape
SharePoint
Department Specific Programs: Dentrix, Medicat, Raiser’s Edge

Intermittent Interruptions after 7 PM:
College Wide Web Services
Staff & Student Email (Outlook, Outlook Web Access, Entourage, Listserv, etc)
Staff & Student Logins, Secure Shell Access, Secure FTP, Web Sites
Financial Aid – Regent FAM Software
Student Services – SARS, ATI Filer, Student ID System, Counseling Programs
Assessment - Compass Testing
Flex Credit Tracking

Intermittent Interruptions after 10 PM:
Student / Faculty Portal
Student Information System (SIS)
Library Services – GoPrint


Let me know if you have any questions or concerns. Thank you for your patience & understanding.

If you have any questions or concerns, please contact Jordan Mead at jmead@santarosa.edu.