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CS - Support


Please consult the following support information before contacting the Help Desk.

Quick links

  • SRJC Web Development Guidelines - Computing Services
  • Departmental Web Guidelines - Public Relations (PDF 284K)
  • Current network / server status
  • Email / Outlook
  • Citrix support
  • Acceptable Use Policy (Word format).
  • How to request a new or reassigned system through the measure A bond fund (PDF format).

    What do you need help with today?

    Windows Computer

    Macintosh Computer

    Campus telephone system

    Printer

    Campus network or wireless

    Citrix, campus websites,
    other web applications

    Contact information (Help desk: 1765, Internet services status: 527-4999, 5409)

    If your problem is not listed above, please call our help desk at extension 1765 (or 524-1765 from off campus). We are available during normal business hours to answer your call and troubleshoot any problem you may have. We generate tickets of phone calls if they are solved over the phone or not. These tickets help us track reoccurring problems and help you to see the progress. Check any ticket status here (on campus only). Additionally, to contact Internet Services status, you can call 527-4999, extension 5409 or visit our news page to see the current status of network connections and servers.