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CS - Support
 


Please consult the following support information before contacting the Help Desk.
Quick links
SRJC Web Development Guidelines - Computing Services
Departmental Web Guidelines - Public Relations (PDF 284K)
Current network / server status
Email / Outlook
Citrix support
Acceptable Use Policy (Word format).
How to request a new or reassigned system through the measure A bond fund (PDF format).
What do you need help with today?
Contact information (Help desk: 1765, Internet services
status: 527-4999, 5409)
If your problem is not listed above, please call our help desk at extension 1765 (or 524-1765 from off campus). We are available
during normal business hours to answer your call and troubleshoot any problem you may have. We generate tickets of phone calls if they are solved over the phone or not. These tickets help us track reoccurring problems and help you to see the progress. Check any ticket status here (on campus only). Additionally, to contact Internet Services status, you can call 527-4999, extension 5409 or visit our news page to see the current status of network connections and servers.
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